Terms of service
1OVERVIEW
This website is operated by Pillowzz.co.
Throughout the site, the terms “we”, “us”, and “our” refer to Pillowzz.co.
Pillowzz.co offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website and/or purchasing any product from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, policies, and notices referenced herein or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, customers, contributors of content, and any other users of the Service.
Please read these Terms carefully before using our website.
If you do not agree to all of the Terms, you may not access the website or use any of our services.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page.
Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 1 – ELIGIBILITY & USE OF THE SITE
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence or that you have legal authority to enter into this agreement.
You agree not to use our products or services for any illegal, unlawful, or unauthorized purpose, including but not limited to violations of copyright, trademark, or intellectual property laws.
You must not transmit any viruses, malicious code, or any content that could harm, disrupt, or interfere with the Service or related systems.
Any breach of these Terms may result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content you submit (excluding payment information) may be transferred over various networks and adapted to technical requirements.
Payment information is always processed through secure, encrypted third-party payment providers.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 3 – ACCURACY OF INFORMATION
We make reasonable efforts to ensure that all information on the site is accurate and up to date.
However, we do not guarantee that all content is complete, current, or error-free.
Any reliance on information provided on this site is at your own risk.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICING
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service at any time without notice and shall not be liable for any such changes.
SECTION 5 – PRODUCTS & CUSTOM ORDERS
All products sold on Pillowzz.co are custom-made based on user-submitted content.
Because products are personalized, they are not eligible for returns or exchanges except as explicitly stated in our Return Policy.
We make every effort to display product images and colors accurately, but we cannot guarantee exact color representation due to screen variations.
SECTION 6 – ORDER ACCURACY & BILLING
We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these Terms.
You agree to provide accurate and complete billing and contact information and to update such information as necessary.
SECTION 7 – THIRD-PARTY SERVICES
We may provide access to third-party tools or services over which we have no control.
Use of such services is entirely at your own risk and subject to the third party’s terms and policies.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or practices of such websites and assume no liability arising from their use.
SECTION 9 – USER SUBMISSIONS & CONTENT
Any feedback, suggestions, ideas, or content you submit may be used by us without obligation to compensate or respond.
You agree that your submissions will not violate any third-party rights, including intellectual property or privacy rights.
You are solely responsible for the accuracy and legality of any content you submit.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct any errors or inaccuracies and to cancel orders if information on the site is inaccurate, at any time and without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, including but not limited to infringement of intellectual property rights, harassment, fraud, or distribution of malicious content.
Violation of this section may result in termination of access to the Service.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
The Service and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.
To the maximum extent permitted by applicable law, Pillowzz.co shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Service or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Pillowzz.co from any claim, demand, or legal action arising out of your breach of these Terms or violation of any law or third-party rights, including intellectual property rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either you or us.
We may terminate access to the Service at any time if these Terms are violated.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Pillowzz.co regarding use of the Service and supersede any prior agreements or communications.
SECTION 18 – GOVERNING LAW
These Terms shall be governed and interpreted in accordance with applicable European consumer protection and commercial laws, and, where relevant, local laws applicable to the user’s country of residence.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time.
Continued use of the Service constitutes acceptance of the updated Terms.
SECTION 20 – CONTACT INFORMATION
For questions regarding these Terms, contact us at:
support@pillowzz.co
SECTION 21 – IMAGE UPLOADS & INTELLECTUAL PROPERTY
By uploading images or files (“User Content”), you confirm that you own all rights or have legal permission to use such content.
You grant Pillowzz.co a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and display the content solely for the purpose of fulfilling your order and operating the Service.
You acknowledge that you are fully responsible for any copyright, trademark, or intellectual property violations arising from your uploads.
We reserve the right to reject or cancel orders containing content that we believe may violate laws or third-party rights.